Your feedback matters
This post written by Stephanie Fader, Marketing & PR Manager
On Wednesday, Sean wrote about how we just unveiled new updates to our Dashboard page and that we incorporated a lot of feedback from our users. There are currently several ways that users provide us with feedback. Sometimes they email us, other times they respond to our surveys, and some post to our User Forums.
Our User Forums are relatively new so I just wanted to share the benefits of sharing your feedback via our forums.
- Chances are you’re not the only one who has a particular comment or suggestion. If you post your feedback on the forums, we can get a dialogue going amongst our users which can only enhance our ability to look at the suggestion from several different angles.
- Our email accounts and survey data are read by specific individuals within the company. While we do share feedback with the team, it would be great for our entire team to be able to get a pulse on customer feedback whenever they want to by viewing the forums.
- It’s completely anonymous. All you need to do is create a username (handle) and password to be able to post to the forums. Speak freely!
So, do you have any feedback about MyPunchbowl? Post it to our User Forums. We’ll definitely read it.
