A bit too quick on the draw

This post written by Sean Conta, Founder & CXO

Is there an unwritten rule about how quickly one should respond to an email?

I received an email from my brother today with a simple, unimportant question that was anything but urgent.

Here at Punchbowl we have continual access to our email. Not only do we use it in the standard manner, we use Gmail chat to send quick notes and links as well.  So while some people check their email maybe a few times a day at their job, we check our email about 6,000 times a day (actually it just updates itself).

So when I received this email from my brother I could have responded in about 3 seconds. But I didn’t. I thought “that’s just a little too quick”. Is it me or is there a sort of grace period that you apply (depending on the person and the subject) when responding to emails? On the other side of the coin, have you ever received a response to an email waaay too quickly?

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This entry was posted on April 1, 2009 at 4:33 pm and is filed under Company Culture, Personal. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “A bit too quick on the draw”

  1. Stephen Inoue Says:
    April 3rd, 2009 at 3:02 am

    April Fool’s? If you’re checking email 6k times a day and debating if responding in 3 seconds is too soon then you should be twittering about how you want us to send you more email!

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